Workplace communication is essential to teamwork. Not only does it build and maintain relationships, but workplace communication also facilitates innovation. Employees who feel comfortable about communicating tend to have ideas accepted at an exceptional rate. Without workplace communication, there will be several problems.
Failure to Disperse Communications
Dispersing workplace communications often relies on a chain of employees sharing the information with others. In some cases, the relay of information is interrupted, leaving certain employees out of the loop. The breakdown in communication may lead to wasted time, missed meetings, duplication of work, or other disruptions of the workflow.
Differences in background or experience cause barriers between some employees. Without some common ground, employees may find relating to or understand what other staff members are talking about difficult. Cultural differences may also cause difficulties in non-verbal communications, causing mixed messages.
Lack of Factual Communication
Factually-based communication is essential to effective communication in the workplace. If employees communicate false information or share information they aren't sure about, they are likely to cause delays in task completion. Managers who share false information or share information without verifying it first are likely to upset the employees.
Lack of Standards
When communication problems in the workplace lower standards, it's usually because you lack consistency on how and when employees communicate. It's a good idea to establish a communication policy to standardize the methods used for communicating with both colleagues and customers. Avoid relying too heavily on one type of communication. For example, using only verbal communication makes tracking conversations and information difficult.